Privacy Policy
Effective as of April 10, 2026
SUWANNEE VALLEY GUTTERS, LLC (D.B.A. SUWANNEE VALLEY GUTTERS & SCREEN WORX) ("we," "us," or "our") is committed to protecting your privacy. This privacy notice explains how we collect, use, and distribute your personal information when you visit our website https://suwanneevalleygutters.com/ (the "Website") or use our services. By using our Website and services, you agree to the practices outlined in this Privacy Policy.
📱 How We Obtain Your Information (SMS Consent)
By providing your mobile phone number and opting in through our website contact form, you consent to receive SMS messages from us. These messages may include appointment confirmations, reminders, service updates, and promotional communications. Consent to receive SMS messages is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
1. Information We Collect
We may collect personal information when you interact with us, including:
- Personal Identification: Name, phone number, email address, and mailing address.
- Service-Related: Details about requested services (installation or repairs) and preferred schedule.
2. How We Use Your Information
We use the information we collect to: Provide, operate, and maintain our services. Schedule and manage appointments. Communicate with you, including responding to inquiries and sending service reminders. Improve our Website and customer experience. Send promotional messages and updates, if you opt-in to receive such communications.
3. SMS Communication
SMS consent is not shared with third parties for marketing purposes.
By providing your phone number, you consent to receive SMS messages from SUWANNEE
VALLEY GUTTERS, LLC (D.B.A. SUWANNEE VALLEY GUTTERS & SCREEN WORX). Message
frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP
for assistance.
We do not provide or distribute your personal information to external parties for marketing
purposes. No mobile information will be distributed to external parties for marketing/promotional
purposes. Information distribution to subcontractors in support services, such as customer
service is permitted. All other use case categories exclude text messaging originator opt-in data
and consent; this information will not be distributed with any external parties. We may share
information with trusted service providers who assist us in operating our services (such as
messaging platforms), and these providers are contractually required to protect your information
and use it only to provide services on our behalf.
Legal Compliance: We may disclose your information if required by law or to protect the rights,
property, or safety of SUWANNEE VALLEY GUTTERS, LLC (D.B.A. SUWANNEE VALLEY GUTTERS
& SCREEN WORX) our customers, or others.
4. Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in data and consent will not be shared with any third parties for any purpose. Any information sharing referenced elsewhere in this Privacy Policy excludes mobile opt-in data and consent.
5. Suwannee Valley Gutters & Screen Worx Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at info@suwanneevalleygutters.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary based on communication needs. For questions about your text plan or data plan, please contact your wireless provider.
- For questions regarding privacy, please review the Privacy Policy contained on this page.
6. How We Protect Your Information
We take reasonable measures to protect your personal information through technical and organizational safeguards. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
7. Your Privacy Rights
You have the right to:
Access and Review: Request a copy of the personal information we have about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us using the contact information below.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about how visitors interact with our website. These technologies help us analyze traffic, improve our services, and support our marketing communications. You can control or disable cookies through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a new "Last Updated" date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:
SUWANNEE VALLEY GUTTERS, LLC (D.B.A. SUWANNEE VALLEY GUTTERS & SCREEN WORX)
114 NE 10th St., Suite 1A, Trenton, FL 32693